‍Privacy Notice for Hetherick Caravan Park

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At Hetherick Caravan Park, your privacy is our priority. This Privacy Notice explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable laws.

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Who We Are

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Hetherick Caravan Park is a family-friendly caravan park offering peaceful visits to Teesdale, UK.

Our contact information is:

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‍Hetherick Caravan Park, Marwood, Barnard Castle, County Durham, DL12 8QX
info@hetherickcaravanpark.com
07762 778 049

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What Data We Collect

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We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, postal address.
• Booking Details: Dates of stay, payment information, special requests.
• Visitor Information: Vehicle registration, number of guests, and emergency contacts.
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How We Use Your Data

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We process your personal data for the following purposes:

• To manage your bookings and provide our services.
• To communicate with you regarding your stay or enquiries.
• To comply with legal obligations, such as maintaining visitor records.
• To improve our services, marketing, and website functionality.
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Legal Basis for Processing

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We process your personal data based on:

• Contractual Necessity: To fulfill our agreement with you (e.g., your booking).
• Legal Obligations: Compliance with laws, such as tax and safety regulations.
• Legitimate Interests: To enhance customer experiences and manage operations effectively.
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Sharing Your Data

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We do not sell or rent your personal data to third parties. However, we may share your information with:

• Trusted service providers, such as payment processors or IT support, under strict confidentiality agreements.
• Authorities if required by law or for safety reasons.
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How Long We Retain Your Data

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We will retain your personal data only for as long as necessary to fulfil the purposes outlined above, or to comply with legal obligations.

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Your Rights

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Under GDPR, you have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict the processing of your data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).
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Images

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Some pictures from the Visit County Durham Archive.

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Cookies

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No cookies in use

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Contact Us

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If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:
info@hetherickcaravanpark.co.uk

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1st March 2026